Communication Innovation
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For every challenge, there is a solution.
Multiple businesses in one location?
Many of Host Tel clients are entrepreuners and due to their pro-active and ambitous drive they have many businesses underway at one time. Host Tel can provide a way for your desk phone to call out on different numbers associated with different businesses and also receive calls with an identifier so you know what business the caller is connecting to. This flexibility allows for you to assign call costs to each business individually and to make sure your customer service stays at the forefront.
Of course to further your customer service you can take advantage of our internal directory service. This is where you can upload your clients details to your phonebook allowing you to greet your client by name. This service displays the inbound callers name and phone number, a great feature when you wish to make sure your client feels comfortable when discussing information that could be personal. Doctors surgeries and restaurants find this feature to be most valuable due to the comfort the caller has knowing that their details will be taken correctly.
Industries We Serve
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Customer Service
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Virtual Offices
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Sales
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Help Desk
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Office Support
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Clerical & Administrative
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Banking
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Call Center
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Accounting
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Hospitality
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Maintenance Tech
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Warehouse & Distribution
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On-the -road sales teams
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Sporting Complexes
Recent News
Host Tel Office
Host Tel can provide and deliver a full office solution from one phone to 192 phones operational within 24 hours. This allows you to come across to Host Tel in an easy and seamless process. Providing a large rane of commercial grade Cisco hardware the reliability of your system is increased by the knowledge that we have had it fully operational in our own lab.
Providing all the features of systems usually reserved for large corporations you will find the value beyond expectations. Voice to email messages, internal transferring, your full client and staff directory on each phone, dialout via selected numbers if desired.
Travelling away from the office for a while and want to stay in touch? Take your phone with you and wherever you have an internet connection you can have your office phone.
No Host Tel client is too small or too large, there are no bronze, silver or gold packages at Host Tel. All clients receive the same great service, hence no need to feel the pressure to spend more to get more.
Host Tel Inter-Office
Host Tel have been the "Go-To" telephone provider for businesses that have presence spread over multiple sites, interstate / international offices and staff working in remote locations. The Host Tel Interoffice solution allows you to bring your whole operation into one telephony service. Call your accounts manager who is working from home this week as if they are in the next room, or call the despatch manager at your interstate warehouse on the other side of the country as if they are just metres away. Internal calling across multiple locations provides an efficiency that is hard to put a price on yet provides convenience in spades.
Add to this our flash panel you can view who is on the phone and who is available to take a call in real time. Voicemail to email ensures that any messages left at any phone will be emailed as an audio file to the respective staff member. If you are on the road or away from your desk rest assured you will not miss a call. With simple divert you can, at the press of a button have your calls diverted to your mobile.
The advantage of 24/7 support by simply dialling 999. Host Tel will greet you by name and be able to assist you without the requirements of having to provide the usual 20 question / answer process just to identify you.
These are just a few of the features provided by the Host Tel Interoffice solution. For a full demonstration please contact Host Tel.